A Colombo based team handles revenue operations for US healthcare, then bought an American company. Meet HealthRecon Connect

US healthcare is one of the most regulated industries on the planet. Patient data, insurance claims, and compliance frameworks where mistakes cost millions. Trust is the entire product.

Hundreds of US healthcare providers run that function through a company whose main delivery centre is in Colombo.

What it does

HealthRecon Connect delivers technology enabled Revenue Cycle Management to healthcare providers across the US and the Australia and New Zealand region: insurance verification, billing, claims, payment posting and collections. It supports a global workforce of over 1,500 people across Sri Lanka, India and the Philippines, with Sri Lanka as its main operational base.

The credentials

In this industry credentials are what matter, and the company has them. HITRUST certification, one of the toughest data security standards in US healthcare. SOC 1 Type 1 and Type 2 audits completed. An A+ rating from the Better Business Bureau. Signatory Participant of the United Nations Global Compact. Certified a Great Workplace by Great Place to Work Sri Lanka and ranked among the country's 40 Best Workplaces.

Automation plus accountability

The company pairs 30+ years of domain expertise with machine learning, AI and automated workflows built through HRC Labs, its technology arm in Sri Lanka. The automation handles volume. The certified professionals handle the judgment, the exceptions and the accountability no algorithm can carry.

The part that flips the script

HealthRecon Connect acquired Accordias Healthcare, an American healthcare consulting company. A firm built on Sri Lankan talent bought a US company to expand its capabilities.

It is still growing at home too. A new delivery centre opened in Kandy, taking global healthcare careers beyond Colombo.